FR

LAST UPDATED: February 22, 2023

THIS IS AN AGREEMENT BETWEEN YOU OR THE ENTITY YOU REPRESENT (HEREINAFTER “YOU” OR “YOUR”) AND THE APPLICABLE DEXERO CONTRACTING ENTITY LISTED HERE (HEREINAFTER “DEXERO”) GOVERNING YOUR USE OF THE SUITE OF ONLINE PRODUCTIVITY AND COLLABORATION SOFTWARE FROM DEXERO.

Parts of this agreement

This Agreement includes the following terms and conditions (the “General Terms”) and terms and conditions, if any, specific to the use of individual Services (the “Service-Specific Terms”). In the event of any conflict between the General Terms and the Specific Terms of Service, the Specific Terms of Service shall prevail.

Applicable laws

The Dexero Software Suite is governed by the federal laws of Canada and the applicable laws of the Province of Quebec and will be construed in accordance with such laws, without regard to principles of conflicts of laws. Any dispute, dispute or claim arising out of or relating to the use of the site shall be subject to the jurisdiction of the courts of Quebec and you therefore agree to submit to the exclusive jurisdiction of the courts of Quebec in this regard.

Acceptance of the agreement

You must be of legal age to enter into a binding agreement in order to accept the Agreement. If you do not agree to the Terms and Conditions, do not use any of our Services. If you agree to the General Terms and you do not agree to any of the Specific Terms of the Service, do not use the corresponding Service. You may accept the Agreement by checking a box or clicking a button indicating your acceptance of the Agreement or by actually using the Services.

Description of service

We offer enterprise-grade cloud-hosted software and applications, including associated offline and mobile applications (collectively, “Services”). The Services are intended to be used for both business and personal purposes or for commercial activities internal to the organization you represent. You can access the Services from any Internet browser compatible with the Services. It is your responsibility to have the Internet access and equipment necessary to use the Services. With your user account, you can create and edit content and publish and share it if you wish.

Beta service

We may offer certain Services as closed or open beta services (“Beta Service” or “Beta Services”) for testing and evaluation purposes. You agree that we have sole authority and discretion to determine the testing and evaluation period for the Beta Services. We will be the sole judges of the success of these tests and the decision, if any, to offer the beta services as commercial services. You will have no obligation to acquire a subscription to use any Paid Service as a result of subscribing to a Beta Service. We reserve the right to discontinue in whole or in part, at any time and from time to time, temporarily or permanently, any of the Beta Services with or without notice.

User registration obligations

You must create a user account by providing all required information in order to access or use the Services. If you represent an organization and wish to use the Services for internal corporate use, we recommend that you and all other users in your organization create user accounts by providing your corporate contact information. In particular, we recommend that you use your professional email address. You agree to: (i) provide true, accurate, current and complete information about yourself as requested by the registration process; and (ii) maintain and promptly update the information provided during registration so that it remains true, accurate, current and complete. If you provide false, inaccurate,

Restrictions of use

In addition to all other terms of this Agreement,

  • Do not share the Services with other people or entities.
  • Do not offer any services based on the Services without prior written permission.
  • Do not allow user licenses to be shared by multiple people.
  • Do not attempt to disassemble or decompile the Services.
  • Do not use third-party links without agreeing to their site’s terms.
  • Do not add links to third-party sites or use their logo or company name without prior written permission.
  • Do not attempt to access the Services or its related systems or networks in an unauthorized manner.
  • Do not use the Services in any way that could damage Dexero’s servers, networks, computer systems or resources.
  • Do not send material that contains viruses, worms or other harmful code.
  • Do not interfere with or disrupt the integrity, security, or performance of the Services.
  • Do not create a false identity to deceive others.
  • Do not post or share information belonging to another person or entity without their permission.
  • Do not transmit false or misleading information in order to mislead or harass someone.
  • Comply with applicable local, state, national or international laws.
  • Do not use the Services for competitive or benchmarking purposes.
  • Do not remove or obscure any proprietary notices or other content in the Services.
Spam and illegal activities

You agree to be solely responsible for the content of your transmissions through the Services. You agree not to use the Services for any unlawful purpose or for the transmission of material that is unlawful, defamatory, harassing, libelous, invasive of another’s privacy, abusive, threatening, harmful, vulgar, pornographic, obscene or otherwise objectionable , offensive to religious feelings, promote racism, contain viruses or malicious code, or violate or may violate the intellectual property or other rights of others. You agree not to use the Services for the transmission of “junk mail”, “spam”, “chain letters”, “phishing” or unsolicited bulk electronic mail.

Third-party apps

The Dexero Services integrate with many third-party applications (hereinafter referred to as “Third-Party Applications”). Access to and use of Third-Party Applications may require acceptance of terms of use and privacy policies applicable to such Third-Party Applications (hereinafter referred to as the “Third-Party Terms”). You are responsible for reading and understanding the Third Party Terms before accessing or using any Third Party Application. You acknowledge and agree that Dexero is not responsible for Third Party Applications. Although we try to provide advance notice to you whenever reasonably possible, you acknowledge and agree that Dexero may, at any time and in our sole discretion, and without notice, suspend,

Organization accounts and administrators

When you create an account for your organization, you can specify one or more administrators. Administrators will have the right to configure the Services to suit your needs and manage end users in your organizational account. If your organizational account is created and configured for you by a third party, it’s likely that third party has assumed the role of administrator for your organization. Be sure to enter into an appropriate agreement with this third party specifying their roles and restrictions as an administrator of your organizational account.

You are responsible for (i) maintaining the confidentiality of your Organization Account password, (ii) appointing competent persons as administrators to administer your Organization Account, and (iii) ensuring that all activities related to your organizational account are in accordance with this agreement. You understand that Dexero is not responsible for the administration of the account and the internal management of the Services for you.

You are responsible for taking the necessary steps to ensure that your organization does not lose control of administrator accounts. You may specify a process to be followed to regain control in the event of loss of control of administrator accounts by emailing legal@dexero.com , provided the process is acceptable to Dexero. In the absence of any specified administrator account recovery process, Dexero may provide control of an administrator account to a person who provides proof satisfactory to Dexero demonstrating authority to act on behalf of the organization. . You agree not to hold Dexero liable for the consequences of any action taken in good faith by Dexero in this regard.

Personal Information and Privacy

Personal information that you provide to Dexero through the Service is governed by Dexero’s Privacy Policy. Your choice to use the Service indicates your acceptance of the terms of the Dexero Privacy Policy. You are responsible for maintaining the confidentiality of your username, password and other sensitive information. You are responsible for all activities that occur in your user account and you agree to immediately notify us of any unauthorized use of your user account by emailing accounts@dexero.com or by calling us at any of the numbers listed at https://www.dexero.com/contact/.

Communications from Dexero

The Service may include certain communications from Dexero, such as service announcements, administrative messages, and newsletters. You understand that such communications will be considered part of using the Services. As part of our policy to provide you with complete privacy, we also offer you the option to unsubscribe from receiving our newsletters. However, you will not be able to unsubscribe from receiving service announcements and administrative messages.

Complaints

If we receive a complaint from someone about your activities while using the Services, we will forward the complaint to the primary email address for your user account. You must respond directly to the complainant within 10 days of receiving the complaint from us and copy Dexero into the communication. If you do not respond to the complainant within 10 days of the date of our email, we may release your name and contact details to the complainant to enable them to take legal action against you. You understand that your failure to respond to the submitted complaint within 10 days will be construed as your consent to the disclosure of your name and contact information by Dexero to the complainant.

Inactive User Account Policy.

We reserve the right to terminate unpaid user accounts that are inactive for a continuous period of 120 days. Upon termination, all data associated with that user account will be deleted. We will provide you with notice of such termination and offer you the opportunity to save your data. The Data Deletion Policy can be implemented for any or all of the Services. Each service will be considered an independent and separate service for the purpose of calculating the period of inactivity. In other words, activity in one of the services is not sufficient to keep your user account active in another service. In case of accounts with multiple users, if at least one of the users is active, the account will not be considered inactive.

Data Ownership

We acknowledge that you own the content you create or store in your user account. Unless you grant us explicit permission, use of our services does not grant us the right to use, reproduce, adapt, modify, publish or distribute the content you create or store at commercial, marketing or similar purposes to Dexero. However, you grant us permission to access, copy, distribute, store, transmit, reformat, publicly display, and publicly perform your Content, but only as purpose of providing the Services to you.

User Generated Content

You may transmit or post content created by you using any of the Services or otherwise. However, you are solely responsible for this content and the consequences of its transmission or publication. Any content made public will be accessible to the public via the Internet and can be explored and indexed by search engines. You are responsible for ensuring that you do not accidentally make private content publicly available. Any content you may receive from other users of the Services is provided to you as is, for your information and personal use only, and you agree not to use, copy, reproduce, distribute, transmit, broadcast, display, sell, license a license or exploit in any way this content for purposes other than personal,

During the use of any of the Services, if you come across any content with copyright notices or any copy protection features, you agree not to remove such copyright notices or disable this copy protection feature, if applicable. By making any copyrighted or potentially copyrightable content available on any of the Services, you represent that you have obtained the consent, authorization or permission, as applicable, of each person who may claim rights to that content to make it available in that way. Further, by making any content available in the above manner, you expressly agree that Dexero shall have the right to block access to or remove any content made available by you if Dexero receives complaints regarding any illegality or violation of third party rights in such content. By using any of the Services and by transmitting or posting content through such Service, you expressly consent that the question of illegality or infringement of third party rights in such content be determined by the agent designated by Dexero for this purpose.

For the procedure relating to complaints concerning the illegality or violation of the rights of third parties in the content transmitted or published via the Services, click here.

If you wish to challenge any blocking or removal of content by Dexero, you may do so as provided here.

Examples of forms and applications

Dexero may provide sample forms and applications for the purpose of demonstrating the ability to effectively use the Services for specific purposes. The information in these sample forms and applications is random data. Dexero makes no warranty, express or implied, as to the accuracy, usefulness, completeness, or reliability of the information or the sample forms and applications.

Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. DEXERO EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DEXERO DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. THE USE OF ANY MATERIAL DOWNLOADED OR OBTAINED THROUGH THE USE OF THE SERVICES SHALL BE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE PHONE, WIRELESS DEVICE OR DATA RESULTING FROM USE OF THE SERVICES. OR UPLOADING ANY SUCH MATERIAL. NO ADVICE OR INFORMATION,