Support


Dexero offers 2 support programs allowing you to complete and enhance your purchase of Dexero FD Enterprise Edition.
 

Updates and Basic Support Program

Updates & Basic Support Program

  • 1 year subscription (included with the purchase of Dexero FD Enterprise Edition)
  • Entitles you to all new versions and updated during the subscription period
  • Provides access to the customer support area
  • Includes support to administrators and for database server configuration
  • Supported configurations:
    • Operating system: Linux, Windows ® Server
    • Application Server: Apache Tomcat
    • Databases: MySQL ® 5 +, MsSQL Server ® 2005 +, PostgreSQL 8 +, H2
    • JVM: Sun 1.6


 Advanced Support Program

Advanced Support Program

  • Offered as a complement to the in addition to the Updates & Basic Support Program
  • Support for the following additional server configurations:
    • Application servers: JBoss ®, Glassfish, Websphere ®, WebLogic ®, Oracle ® AS
    • Database: Oracle ® 10 +